Support Plans

    Comprehensive support plans to help your businesses.

    IT Support Plans

    Netcorp IT offers comprehensive support plans to help businesses outsource their IT support needs so they no longer need to invest additional time and resources into this internal process.

    Every business is unique, and so are your IT needs! Netcorp IT offers a wide range of support plans that can be tailored to meet any IT needs.

    Netcorp IT’s plans are the perfect solution for businesses of all sizes. Affordable fees make these plans flexible and easy to manage, while the cloud-based system centralises your data and processes in a secure environment where it is continuously backed up. Most importantly, this plan helps you respond quickly and effectively to any sudden risks or opportunities that may arise due to shifting market conditions.

    Netcorp IT provides monitoring and maintenance services, as well as solutions for cloud-based environments and staff expansion services for larger organisations. No matter the size or scope of your company’s needs – Netcorp IT has the perfect solution.

    Our Plans

    Not sure which IT support plans are ideal for your company?

    Contact our team and we’ll get back to you with an initial quote tailored exactly to what best suits your requirements. Let us help make the decision easier, so you can focus on running your business.

    1

    Business Basics

    Designed for small businesses up to 5 users, our team will implement a cost effective support solution that ensures you and your staff have access to a high level of IT support without the need to engage 3rd parties that are unfamiliar with your business and have a high Adhoc call cost. This plan can be designed around your budget and with a predetermined number of support hours to suit your needs. 

    From Only $2 /day per User + Hourly Rate

    2

    Intermediate

    Designed for businesses with 5-20 users the intermediate plan bridges the gap between employing your own in house desktop support staff or relying on best effort services from a 3rd party IT companies. We provide you and your staff with the experience of having your own IT helpdesk and prioritise your service requests that are measured against service level expectations. Desktop support is provided during normal business hours as part of your plan and access to after hours support is also available.

    From $5 /day per User – Unlimited Hours

    3

    Advanced

    For small, medium and large businesses that have more complex IT infrastructure environments with multiple servers and various technological dependencies in their business. If your business needs the assurance of 24x7x365 support without the fear of extremely high after hours support overheads, then this is our most popular service plan.  You can expect the same experience as having your own internal IT support staff that work around the clock monitoring and managing your IT requirements, without the cost of employing one or the worry about them not showing up for work on a day when things go wrong. Custom pricing is provided based on infrastructure support needs.

    4

    Advanced+

    If you’re conscious about network security, meeting your ISO27001 Data Security requirements or run a business that handles very sensitive information then this is the plan for your business. With all of the features our Advanced plan offers of 24x7x365 support, we also proactively monitor and test your vulnerability to the outside world according to international Data Security standards. This also includes regular penetration testing, system wide audits and regular scheduled maintenance across your whole environment including network equipment firmware updates and server firmware patching. This is the ultimate technology plan which allows you to sleep at night knowing you and your client’s data is safe.